Yoga with Anney – Privacy Policy

Your privacy and the protection of your personal information are of utmost importance to me. This Privacy Policy explains how I collect, use, and safeguard your data. By choosing to participate in my yoga and mindfulness sessions, you are entrusting me with your information, and I am committed to keeping it secure.

1. Information I Collect

I collect and process personal information when you engage with my services, including:

1.1. Personal Identification Information: Your name, email address, phone number, and other contact details when you sign up for my services or make a booking.

1.2. Payment Information: Information you provide during the booking process, such as credit card details. Please note that I do not retain your payment information; it is securely processed by our payment partners.

1.3. Booking Information: Details about your bookings, including date, time, and instructor preferences.

1.4. Communication Data: Correspondence between you and me, including emails and other messages related to your bookings.

1.5. Usage Information: Data about your interaction with my website or mobile application, such as the pages you visit and the features you use.

1.6. Technical Information: Information about your device and browser, including your IP address, browser type, and operating system.

2. How I Use Your Information

I use your personal information for the following purposes:

2.1. Service Delivery: To provide and manage bookings.

2.2. Communication: To keep you informed about your bookings, provide updates, and assist with any inquiries or concerns.

2.3. Customer Support: To address your questions, resolve issues, and offer support when needed.

2.4. Marketing: I may send promotional materials and newsletters about my services, but only if you have opted to receive such communications. You can opt-out at any time.

2.5. Legal and Security: To comply with legal obligations, protect my rights, and maintain the security and integrity of my services.

3. Cancellation Policy

We understand that circumstances may change, and you may need to cancel your booking. However, we do not offer refunds for cancellations, but we provide you with the option to reschedule your booking to a different date or time, subject to availability. To reschedule, please use the reschedule link in the booking confirmation email or contact me at hello@yogawithanney.co.uk.

4. Security Measures

I take appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. My security measures include encryption, access controls, and regular security assessments.

5. Your Choices and Rights

You have the right to access, correct, or delete your personal information. You can also object to certain data processing activities or withdraw your consent. To exercise these rights or for any privacy-related inquiries, please contact me at hello@yogawithanney.co.uk.

6. Updates to this Policy

I may update this Privacy Policy from time to time to reflect changes in my practices or for legal and regulatory reasons. The effective date at the top of this policy will indicate the most recent revisions.

7. Contact Information

If you have any questions or concerns about my privacy practices or this Privacy Policy, please feel free to contact me at Yoga with Anney hello@yogawithanney.co.uk

Thank you for choosing Yoga with Anney for your yoga and mindfulness journey. Your privacy is important to me, and I am dedicated to providing you with an exceptional experience.